At Zarshan.com, we want you to be completely satisfied with your purchase. If for any reason the product you receive does not match what you ordered, we offer a straightforward return policy.
- Returns for Non-Matching Products: If the product delivered to you does not match your order specifications, you may return it to us for a full refund or exchange. Please ensure the product is unused and in its original packaging.
- Returns for Quality Issues: We understand the importance of product quality. If the quality of the product does not meet your expectations, you are welcome to return it to us for a refund. We strive to provide high-quality products and value your feedback on any issues encountered.
- Sample Orders Recommended: To ensure the product meets your expectations, we recommend placing a sample order initially. This allows you to evaluate the quality and suitability of the product before placing a larger order. We want you to feel confident in your purchase decisions.
- Return Process: To initiate a return, please contact our customer service team within 4 days of receiving your order. We will guide you through the return process and provide you with instructions on returning the product.
- Contact Us: If you have any questions about our return policy or need assistance with a return, please reach out to our customer service team at:
Zarshan.com/en